FRACTIONAL OPERATIONS

Program Overview

CKG Hospitality offers a flexible and scalable Fractional Operations Program designed to provide hospitality businesses with expert-level operational leadership and strategic support—without the commitment or overhead of a full-time executive. Our service model empowers restaurants, hotels, foodservice groups, and culinary-driven brands to maintain high-level performance while staying agile and cost-effective.

Our fractional engagements are part-time or project-based, tailored to each client’s unique operational goals, internal capabilities, and growth stage. Whether your business is in transition, expansion, turnaround, or scale mode, CKG integrates seamlessly with your leadership team to fill gaps, drive performance, and build sustainable systems.

Core Focus Areas

  1. Operational Efficiency & Systems Design

    • Process audits and SOP development

    • Line flow optimization, back-of-house systems, labor planning

    • KPI tracking systems and dashboard development

  2. Culinary Innovation & Standardization

    • Recipe development, R&D planning, prep system engineering

    • Menu consistency, cross-training systems, quality assurance

    • Vendor and sourcing optimization

  3. Interim Leadership & Team Development

    • Executive Chef or Director of Ops fractional fill-ins

    • Management coaching, hiring and onboarding systems

    • Cultural alignment and team accountability frameworks

  4. Guest Experience & Service Strategy

    • Hospitality service training & FOH systems

    • Guest journey mapping, brand storytelling integration

    • Touchpoint audits and service recovery protocols

  5. Financial Oversight & Cost Control

    • Food & labor cost analysis

    • Budgeting and forecast modeling

    • Procurement strategy and margin improvement plans

  6. Growth Planning & Special Projects

    • Multi-unit scaling frameworks

    • New concept launches and brand repositioning

    • Pre-opening support and operational rollout plans

Program Format Options

  • Part-Time Ongoing Support (e.g., 1–3 days per week)

  • Short-Term Engagements (3–6 week intensives)

  • Targeted Project Leadership (defined scope and timeline)

  • Interim Executive Roles (up to 90-day fill-ins)

Each program includes strategic planning, measurable goal setting, weekly touchpoints, and performance tracking.

Frequently Asked Questions (FAQ)

Q: What is a fractional operator, and how does it work?
A: A fractional operator provides executive-level support (e.g., Director of Operations, Culinary Director) on a part-time or contract basis. CKG integrates with your team to lead key initiatives, drive performance, and solve problems—without needing a full-time hire.

Q: Who is this service ideal for?
A: Businesses in growth, transition, or recovery mode. Restaurants, hotels, food halls, and hospitality groups that need high-level support without long-term commitments.

Q: What makes CKG’s fractional model unique?
A: We blend strategic thinking with hands-on execution. We’re not just advisors—we become part of your team, build relationships with your staff, and drive results from the inside.

Q: How do we measure results?
A: We help define KPIs at the start—improvements in food cost, labor efficiency, service quality, guest retention, etc.—and track performance throughout the engagement.

Q: How quickly can you start?
A: Discovery calls can typically happen within 48 hours. Most programs begin within 7–10 days of contract agreement.

Q: Is there a minimum commitment?
A: We offer short-term intensives (3–6 weeks) as well as rolling engagements. We’re built to be flexible—just like the modern hospitality landscape.

Let’s Drive Results — Together

Whether you’re launching a new concept, filling an ops gap, or taking your brand to the next level, CKG Hospitality offers the leadership and clarity to help you succeed.

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Let’s schedule a discovery call to explore your needs.